1. Introduction

Welcome to Rong Marine. These Terms & Conditions govern the use of our website, products, services, quotations, and international marine propulsion supply operations. By accessing this website or purchasing products from Rong Marine, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

Rong Marine is an international marine propulsion supplier based in Hamburg, Germany, specializing in genuine Yanmar marine diesel engines, Volvo Penta marine engines, marine gearboxes, sterndrives, propulsion systems, and related marine components for commercial and recreational marine applications worldwide.

2. Company Information

Rong Marine

Achtern Sand 17 a, 22559 Hamburg, Germany
service@rongmarine.de
+49 1577 6834295

3. Products & Services

Rong Marine supplies marine propulsion products including:

• Marine diesel engines
• Marine gearboxes
• Sterndrives
• Propulsion systems
• Marine engine parts
• Repower packages
• Related marine propulsion components

Product availability, specifications, configurations, pricing, and lead times may change without prior notice depending on manufacturer supply conditions, logistics factors, and international availability.

All product images, descriptions, specifications, and technical information displayed on this website are provided for general informational purposes only and may vary depending on product configuration or manufacturer updates.

4. Quotations & Orders

All quotations issued by Rong Marine are subject to product availability, freight conditions, exchange rate fluctuations, and supplier confirmation at the time of order processing.

Orders are considered confirmed only after:

• Official quotation acceptance
• Payment confirmation where applicable
• Final order review by Rong Marine

Rong Marine reserves the right to decline, suspend, or cancel orders in cases involving pricing errors, suspected fraud, unavailable inventory, export restrictions, compliance concerns, or incomplete customer information.

5. Pricing & Payment

Prices displayed or quoted may be shown in EUR, USD, or other applicable currencies depending on the transaction.

Accepted payment methods may include:

• International bank wire transfer
• Approved business payment arrangements

Payment instructions are provided directly through official quotations or Proforma Invoices issued by Rong Marine.

Orders may not proceed to shipment preparation until payment confirmation has been received.

Customers remain responsible for any applicable bank charges, currency conversion fees, import duties, VAT, customs clearance costs, and destination-country taxes unless otherwise stated in writing.

6. Shipping & Delivery

Rong Marine supports worldwide shipping for marine propulsion systems and related products through international freight partners and verified marine supply networks.

Shipping arrangements may include:

• Sea Freight
• Air Freight
• Road Freight
• International Courier Services

Estimated shipping and delivery times are provided as general estimates only and may vary depending on:

• Product availability
• Customs procedures
• Port congestion
• Freight carrier schedules
• Weather conditions
• International logistics factors beyond our control

Rong Marine is not responsible for delays caused by customs authorities, freight carriers, force majeure events, port operations, or third-party logistics providers.

Customers should review our Shipping & Delivery Policy for additional information.

7. Product Inspection & Acceptance

Customers are responsible for inspecting shipments immediately upon delivery.

Any visible shipping damage, missing items, or delivery discrepancies should be reported to both the freight carrier and Rong Marine within 48 hours of receipt.

Failure to report delivery issues within a reasonable timeframe may affect the ability to process related claims or freight investigations.

8. Warranty

Where applicable, products supplied by Rong Marine may include manufacturer warranty coverage subject to the original manufacturer’s warranty terms, usage guidelines, operating conditions, and maintenance requirements.

Warranty coverage may vary depending on:

• Product type
• Commercial or recreational use
• Operating environment
• Manufacturer policy

Rong Marine does not independently extend manufacturer warranties unless specifically stated in writing.

Warranty claims may require:

• Product serial number
• Proof of purchase
• Technical inspection details
• Photographs or videos of the issue

Improper installation, misuse, unauthorized modifications, negligence, improper maintenance, corrosion, overheating, racing applications, or operation outside manufacturer guidelines may void warranty eligibility.

9. Returns & Refunds

Return requests are governed by our Returns & Refund Policy.

Certain products may not be eligible for return, including:

• Custom-configured propulsion systems
• Special-order products
• Installed or used items
• Opened electrical components
• Products modified after delivery

Approved returns may be subject to inspection, restocking fees, handling charges, or freight deductions where permitted by applicable law.

10. Technical Information & Customer Responsibility

Technical information provided by Rong Marine is intended for general guidance purposes only.

Customers remain responsible for verifying:

• Vessel compatibility
• Installation requirements
• Gearbox ratios
• Shaft alignment
• Cooling system compatibility
• Electrical requirements
• Local compliance regulations

Professional marine installation and inspection are strongly recommended before operation.

Rong Marine is not responsible for damages resulting from improper installation, incorrect application, misuse, or unauthorized modification of supplied products.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Rong Marine shall not be liable for indirect, incidental, consequential, special, or economic damages arising from:

• Product use
• Installation issues
• Vessel downtime
• Commercial losses
• Freight delays
• Third-party service interruptions
• Loss of profits
• Operational interruptions

Total liability related to any product or order shall not exceed the original purchase amount paid for the affected product.

Nothing within these Terms & Conditions excludes liability where exclusion is prohibited under applicable law.

12. Intellectual Property

All website content including logos, text, graphics, images, layouts, technical descriptions, and branding materials are the property of Rong Marine or respective rights holders and may not be copied, reproduced, distributed, or used without written permission.

All manufacturer names, trademarks, and product references remain the property of their respective owners.

13. Website Use

Users agree not to:

• Use the website for unlawful purposes
• Submit false or misleading information
• Attempt unauthorized access to systems or servers
• Disrupt website functionality
• Reproduce website content without permission

Rong Marine reserves the right to restrict access or remove content where misuse or security concerns are identified.

14. Privacy & Data Protection

Customer information submitted through this website is handled in accordance with our Privacy Policy and applicable data protection regulations, including GDPR where applicable.

15. Governing Law

These Terms & Conditions are governed by the laws of the Federal Republic of Germany.

Where legally permitted, disputes arising from transactions or website use shall be subject to the jurisdiction of the courts located in Hamburg, Germany.

16. Changes to These Terms

Rong Marine reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Updated versions become effective upon publication on this website.

17. Contact Information

Rong Marine

Achtern Sand 17 a, 22559 Hamburg, Germany
service@rongmarine.de
+49 1577 6834295